About

Grassroots is the biggest Property Management conference in the ACT and surrounding region and was born out of a need to provide relevant, easily applied, locally-focused training for Property Managers. This conference is your opportunity to be inspired and take your skills to the next level with hand-picked sessions on a range of specific technical areas in property management. Choose the topics most beneficial to you and learn region-specific advice from the very best in the business.

Harcourts Prime Residential, Braddon

``Grassroots is a unique experience that can’t be missed. So much information and engaging presenters.``

Principal, LJ Hooker Belconnen

``Grassroots lived up to its name. I’ve been to 4 different Property Management conferences in the last 2 years and this was the best. I urge all agency principals to attend in future.``

White Rhino Property, Fyshwick

``This was my first conference after 5 years in property management. I wish I had attended sooner.``

Keynote Speakers

We are extremely fortunate to have two very knowledgeable and empowering keynote speakers. Both will present their advice on how to be the very best you can be as a Property Manager and how to perform the role confidently.

What Property Management Really Is To Get It Right!

Property Management has come a long way in the past two decades, from a basic clerical role to requiring substantial and varied business and management skill sets and expertise. This session may challenge you with a different approach to the conventional view of Property Management and the role of the Property Manager. Learn how we can unwittingly set ourselves up for failure by not accurately ‘framing’ the role. Be exposed to a stimulating, provocative, even controversial view of Property Management that provides a platform to review whether you are sending the right messages to your clients and staff and are not anchored in outdated thinking.

5 Steps of Confidence and How to Rise Resilient in a World of Rejection

Learn the 5 Steps of Confidence and how to go beyond that stuff that stops you. Also learn how to rise resilient in a world of rejection and discover how courage is the key to success. You will all complete a brief personal confidence assessment and walk away with a simple one step action plan and accountability buddy system to climb the ladder of confidence.

Feature Session

The Explosion of Meth in Rental Properties and What It Means for You and Your Landlord

It’s the new fallout of the ice epidemic already involving thousands of properties. Smoking ruins lives and cooking it ruins houses and you may be managing one of them! Hear from the experts about what is involved for you and your landlord if meth lab activity is operating in properties you manage.

Power Sessions

Grassroots takes you on a choose-your-own-adventure format when it comes to the Power Sessions. Attendees will individually structure their day by selecting the five most relevant sessions out of the nine available.

Understanding What Your Landlords Really Want and Need

In this session learn tips and trick to understand what your landlord wants from you as a Property Manager. Ensure you know what questions to ask, how to communicate and exceed expectations to form long lasting client relationships and referrals.

What to Say and Do for a Successful Listing

Explore how 3 award winning industry leaders ensure that every appraisal counts. Heidi Russell, Rachel Walsh and Sam Dalby will provide insights, tips and strategies into being successful in attracting and listing business and increase your business exponentially.

Use Communication that Empowers

Property managers have lots of available training around scripts & dialogues for growing a business but not so for the everyday life of a property manager who doesn’t focus on new business. Utilising effective communication strategies when dealing with landlords, tenants & creditors each & every day will help make your job easier. Learn how to get people to do the right thing without spending all day talking about.

Handle Vacates with Confidence

Vacates! Avoid the pain that can be associated with them by learning how to influence your tenant to do what is required and achieve a great outcome for everyone. Learn easy strategies you can use to ensure you produce a win for everyone ; you, your tenant and the landlord. Get your head around the difference between fair wear and tear and damage. Be empowered with great tips to conduct a hassle free vacate.

Expand Your Investment Vocabulary for Credibility and Confidence

Build your professional credibility through understanding and using investment jargon confidently. This session is a must for anyone who wants to understand investment language and the principles underpinning landlords owning investment property. A must for any aspiring professional Property Manager.

Safeguarding Your Landlords’ Investment

As the role of a Property Manager is evolving, it is now more important than ever to continue to stay relevant and add value to your clients. In this session, we will be joined by representatives from SATS, BMT and Property Insurance Plus to discuss how we can not only safeguard our client’s investments, but also how to maximise them.

Setting Your Tenant Up for a Successful Tenancy

A great induction process for a new tenant provides a platform for the future success of the tenancy. This session will give you some great strategies to keep your tenant and the tenancy on track and sets a great impression for all parties involved.

Work Smarter, Not Harder

Property Management can be an overwhelming and busy world if you don’t plan, prioritise and be proactive. This session will give you take away tips and tricks to help you conquer daily property management challenges.

The Ins and Outs of Inspections

Inspection reports done well saves grief at the beginning, during and at the end of the tenancy. Learn great tips on how to ensure you cover all the bases at the various times you inspect a property.

Our Speakers

We’ve hand-picked our speakers from a range of different backgrounds, professions and levels of experience to draw on a variety of insights and present the most valuable content possible for our Grassroots attendees.

Annie Gregg
Training Services Manager, Dexar Elite

Annie offers decades of experience in real estate, training and management practices working across Australia and overseas with an impressive list of clients in the corporate arena. Her expertise has ensured high demand to hear her simple, practical yet challenging insights which are relevant, thought provoking and life changing, peppered with large doses of her inimitable humour.

Annie Gregg
Training Services Manager, Dexar Elite
Tanja Jones
CEO, TMJ Coaching

As a Leadership and Mindset specialist Tanja is dedicated to empowering real estate professionals to grow themselves and their business in the least amount of time. As an NLP practitioner and trainer, Tanja’s big game is to elevate the state of real estate leadership and the client experience whilst building trust and transparency within the communities professionals have the privilege to serve.

Tanja Jones
CEO, TMJ Coaching
Glen Fraser
Educator, Methscreen

As Meth Screens traveling evangelist, Glen travels and educates the Australian real estate industry on the epidemic of Meth Contamination in residential homes, what it is, how to spot it and what to do about it. Meth Screen is currently Australia’s largest and the industry leader of Meth contamination, with technicians testing across 6 states.

Glen Fraser
Educator, Methscreen
Alan Kinder
Business Development Manager, BMT Tax Depreciation

Since joining the BMT team, Alan has played a key role in educating investors and property related organisations about the importance of property tax deprecation. Alan has become actively involved in new business development and is well versed in explaining the difference depreciation makes to the post tax cost of owning an investment property.

Alan Kinder
Business Development Manager, BMT Tax Depreciation
Brendan O'Reilly
Mortgage Professional

Brendan O’Reilly is a self-confessed property and architecture nut, so financing property for a living suits him perfectly. His knowledge of investment finance structures is impressive. Every year since 2014, Choice has recognized Brendan as a ‘Platinum Achiever,’ meaning he’s one of the top 5% performing mortgage professionals for our aggregator. The last 5 years, The Adviser magazine has named Brendan as one of Australia’s, ‘Top 30 Brokers Under 30.’

Brendan O'Reilly
Mortgage Professional
Greg Rowe
Property Insurance Plus

As a fully Licenced Real Estate Agent and having founded Property Insurance Plus in 2008, Greg comes with a wealth of knowledge when it comes to Residential Landlord and Building insurance and the intricacies of both. 10 years of product and policy development have put PIP in the enviable position of being able to offer the best levels of cover for Landlords around Australia. If there is anything you don’t know when it comes to insuring your Landlords, your questions will be answered.

Greg Rowe
Property Insurance Plus
Grace Hooper
Head of Property Management Growth, Dexar

Originally from New Zealand, Grace relocated to Canberra in 2009 and quickly started her career in real estate as a Property Manager. Her hard work and natural leadership skills saw her move into various management roles and eventually join the Dexar family in 2017 as Head of Property Management Growth. Grace stives to build life long relationships with her clients. This dedication to making her client’s experiences memorable, underpin her success in the industry.

Grace Hooper
Head of Property Management Growth, Dexar
Heidi Russell
Director, Little Bird Properties

Heidi has been a prominent property manager for 15 years in the Canberra marketplace. Awarded REIACT Business Development Manager for 2018, and Director of Little Bird Properties, Heidi not only strives to make a difference for her clients but for the property management industry. Signing countless management agreements over those years, Heidi will share what it takes to stand out from the crowd.

Heidi Russell
Director, Little Bird Properties
Kellie Eagles
Property Management Director, Elders Queanbeyan/Jerrabomberra

Kellie Eagles is a licensed agent, auctioneer and the Property Management Director at Elders Queanbeyan. Kellie has been with the agency for over 20 years and has twice been awarded the National Elders Property Manager of the year. Impressed by her passion for real estate and ability to get results, she has built up a strong reputation and leads a very successful team. Kellie’s primary career focus has been the development and organic growth of the agency’s rent roll.

Kellie Eagles
Property Management Director, Elders Queanbeyan/Jerrabomberra
Kylie Maxwell
Director/Franchise Owner, LJ Hooker Queanbeyan

Kylie Maxwell is an industry veteran with over 25 years’ experience in property and office management. Kylie along with her husband Jason run a very successful real estate business in Queanbeyan and boast one of Queanbeyan’s larger rent rolls. She also believes that an office is only as good as its leaders and tries to bring a positive attitude to work every day.

Kylie Maxwell
Director/Franchise Owner, LJ Hooker Queanbeyan
Nick Xipakis
Smoke Alarm Testing Services

Nick started his career in hospitality and had 2 successful businesses in Sydney. He has been with SATS for over 2 years now and loves the fact that he can help property managers and agencies reduce their liabilities regarding property compliance. Nick thrives on the fact that what SATS do keep people safe and help protect landlords’ biggest assets.

Nick Xipakis
Smoke Alarm Testing Services
Rachel Walsh
Business Development & Leasing Manager, Peter Blackshaw Queanbeyan

Rachel started her career in 2004 fresh out of school as a receptionist. Since then she has seen all aspects of the real estate industry having experience in managing a portfolio, new business and leasing, overseeing a PM team and a bit in Sales. Rachel loves what she does as every day is never the same.

Rachel Walsh
Business Development & Leasing Manager, Peter Blackshaw Queanbeyan
Renee Bink
Projects Team Leader, Independent Property Management

Renee began her career at Independent Property Group in 2012 and now specialises in asset management and wealth creation for builder and developer clients. She strives to consistently innovate and better her clients experience by providing excellent customer service, well-honed systems and strategies and maintaining a holistic skill set to ‘speak the language’ of her clients. She is passionate about her job, agency and industry. She is the asset manager of choice in the ACT, being awarded REIA Property Manager of the Year in 2017 and 2018.

Renee Bink
Projects Team Leader, Independent Property Management
Sam Dalby
Business Development Manager, Laing+Simmons Blacktown

Sam has been a business development manager for over 5 years, receiving multiple awards for outstanding property management growth. Having signed up over 300 managements in the last two years alone he brings experience on how to get to a yes.

Sam Dalby
Business Development Manager, Laing+Simmons Blacktown
Sian Day
Founder & CEO, Little Miss Agent

Sian Day is the Founder and CEO of Little Miss Agent. Prior to this, Sian owned a successful property management business, a strata management business and worked as a rent roll broker in Canberra. She has been in the construction and property industry for over 15 years. Little Miss Agent is her greatest passion, offering specialised service providing condition reports and routine inspections on behalf of agencies to allow them to have more time.

Sian Day
Founder & CEO, Little Miss Agent

McGrath Estate Agents, Woden

``Excellent topics, great presenters, well thought out and extremely helpful and relevant information.``

Blewitt Properties, Fyshwick

``A great, practical introduction to the industry for someone who has only been in property management for 6 weeks! I learnt a lot!``

LJ Hooker, Manuka

``Fun, interactive and relevant with smart and competent speakers. Truly the best training I have attended.``

Pricing

Early Bird Pricing (Until 24 December 2018)
$225
per person
What's included:
3 Plenery Sessions
5 Power Sessions (your choice of 9 presentations)
Full Catering (morning tea, lunch & afternoon tea)
Regular Price
$275
per person
What's included:
3 Plenery Sessions
5 Power Sessions (your choice of 9 presentations)
Full Catering (morning tea, lunch & afternoon tea)

Register

Register today to take part in the best Property Management conference available in the ACT, or to find out more about Grassroots, contact Jenny Jones at grassroots@industrypro.com.au, or call 02 6209 1589.

Event Schedule

Check the program below for the conference outline and learn about the speakers and sessions.

Dexar
Annie Gregg
Manager Training Services, Dexar Elite

Property Management has come a long way in the past two decades, from a basic clerical role to requiring substantial and varied business and management skill sets and expertise.

This session may challenge you with a different approach to the conventional view of property management and the role of the property manager. Learn how we can unwittingly set ourselves up for failure by not accurately ‘framing’ the role.

Be exposed to a stimulating, provocative, even controversial, view of property management that provides a platform to review whether you are sending the right messages to your clients and staff and are not anchored in outdated thinking.

Kylie Maxwell
Director/Franchise Owner, LJ Hooker Queanbeyan

In this session learn tips and trick to understand what your landlord wants from you as a Property Manager. Ensure you know what questions to ask, how to communicate and exceed expectations to form long lasting client relationships and referrals.

Facilitator: Grace Hooper Panel: Sam Dalby, Rachel Walsh, Heidi Russell

Explore how 3 award winning industry leaders ensure that every appraisal counts. Heidi Russell, Rachel Walsh and Sam Dalby will provide insights, tips and strategies into being successful in attracting and listing business and increase your business exponentially.

Kellie Eagles
Property Management Director, Elders Queanbeyan / Jerrabomberra

Property managers have lots of available training around scripts & dialogues for growing a business but not so for the everyday life of a property manager who doesn’t focus on new business.

Utilising effective communication strategies when dealing with landlords, tenants & creditors each & every day will help make your job easier.

To be able to write professional emails, negotiate transactions, navigate legislative interpretations & handle tricky conversations is so important. All the while, getting clients to like them and choose to do business with them.

Learn how to get people to do the right thing without spending all day talking about.

Annie Gregg
Manager Training Services, Dexar Elite

Vacates! Avoid the pain that can be associated with them by learning how to influence your tenant to do what is required and achieve a great outcome for everyone. Learn easy strategies you can use to ensure you produce a win for everyone ; you, your tenant and the landlord. Get your head around the difference between fair wear and tear and damage. Be empowered with great tips to conduct a hassle free vacate.

Brendan O'Reilly
Mortgage Professional

Build your professional credibility through understanding and using investment jargon confidently. This session is a must for anyone who wants to understand investment language and the principles underpinning landlords owning investment property. A must for any aspiring professional Property Manager.

Panel: SATS – Nick Xipakis, BMT – Alan Kinder, Insurer – Greg Rowe

As the role of a property manager is evolving, it is now more important than ever to continue to stay relevant and add value to your clients. In this session, we will be joined by representatives from SATS, BMT and Property Insurance Plus to discuss how we can not only safeguard our client’s investments, but also how to maximise them.

12:25 PM

PI Insurance
Training Services Manager, Dexar Elite

Property management staff are highly vulnerable to personal risk when visiting properties or dealing with emotionally-charged landlords and tenants. Learn personal safety strategies to reduce your risk and feel protected in this challenging role.

Glen Fraser
Methscreen

It’s the new fallout of the ice epidemic already involving thousands of properties. Smoking ruins lives and cooking it ruins houses and you may be managing one of them! Hear from the experts about what is involved for you and your landlord if meth lab activity is operating in properties you manage.

Kylie Maxwell
Director/Franchise Owner, LJ Hooker Queanbeyan

A great induction process for a new tenant provides a platform for the future success of the tenancy. This session will give you some great strategies to keep your tenant and the tenancy on track and sets a great impression for all parties involved.

Renee Bink
Project Team Manager, Independent Property Management

Property management can be an overwhelming and busy world if you don’t plan, prioritise and be proactive. This session will give you take away tips and tricks to help you conquer daily property management challenges.

Sian Day
Founder & CEO, Little Miss Agent

Inspection reports done well saves grief at the beginning, during and at the end of the tenancy. Learn great tips on how to ensure you cover all the bases at the various times you inspect a property.

Tanja Jones
CEO, TMJ Coaching

Learn the 5 Steps of Confidence and how to go beyond that stuff that stops you. Also learn how to rise resilient in a world of rejection and discover how courage is the key to success

You will all complete a brief personal confidence assessment and walk away with a simple one step action plan and accountability buddy system to climb the ladder of confidence.

4:50PM

Frequently Asked Questions

Check out the FAQs to find the answers to common questions. Can't find your question answered here? Contact us.

Can I use the conference for CPD points?

The Grassroots conference can be used for CPD in both ACT and NSW. When you collect your certificate at the end of the day, this will be a record of the points you have earned for attendance.

ACT: 7 points in category 2

NSW: 7 points in category 1

NSW: 12 points in category 3 (assessment required + $99 fee)

Sign up at the registration desk to collect the NSW assessment and arrange payment.

Where is the conference being held?

Southern Cross Club, Woden
92-96 Corinna St, Phillip ACT 2606
Corinna Room

Is there parking at the venue?

The club has a 3 storey, 270 space car park that is available to all guests that attend an event at the club, and this is a free service. The car park is located on the left-hand side of the building facing the club. Upon entry, you will receive a ticket that you hold onto. The ticket is to be validated at reception upon departure.

I’m coming from interstate, is there accommodation nearby?

We recommend staying at the Abode Hotel Woden
, just a 5 minute walk from the venue.

Abode Hotel Woden
10 Bowes St, Phillip ACT 2606
Phone: 1300 122 633
Website: https://abodehotels.com.au/

Sponsors

Thanks to our generous sponsors

 
PIP
 
 
Palace
Megaseald
Sats
Little Miss Agent
Inspection Manager
BMT
 

Grassroots is brought to you by Industry Pro, developing high-level industry-relevant courses for professionals, by professionals.

 
IP
 
Previous Next
Close
Test Caption
Test Description goes like this